PULLING THE PIECES TOGETHER

IT’S MORE THAN A CONCIERGE API

Take advantage of an API that works with popular vendors to coordinate the rules and schedules required for accurate and scalable experiences.

DMS

CDK

 

Certified 3PA integrations for service appointments and repair orders power our easy to use interfaces and reporting tools. Integration can include appointment extract, appointment create and edit and repair order extract.

DMS

R&R

 

Certified RCI integrations for service appointments and repair orders power our easy to use interfaces and reporting tools. Integration can include appointment extract, appointment create and edit and repair order extract.

DMS

DEALERTRACK

 

Certified OpenTrack integrations for service appointments and repair orders power our easy to use interfaces and reporting tools. Integration can include appointment extract, appointment create and edit and repair order extract.

RIDE SHARE

LYFT

 

Our platform offers seamless integration with Lyft’s API. Lyft rides are booked directly within our dealer and consumer facing workflows. Rides are tied to repair orders and customer information and are billed monthly and are included in our reporting suite.

VOICE

AMAZON ALEXA

 

Alexa skills are available for voice based service booking and DMS appointment creation. Standard talk tracks are available or custom voice experiences can be created to compliment the character of the brand.

VOICE

GOOGLE ASSISTANT

 

Google Assistance Actions are available for voice based service booking and DMS appointment creation. Standard talk tracks are available or custom voice experiences can be created to compliment the character of the brand.

LOANER MANAGEMENT

TSD

 

Integration with TSD’s Loaner management software combines your loaner capacity with your driver capacity to prevent booking trips when the fleet is over utilized. Integration into our driver app allows your store to bring the loaner desk and contracting process to your customers home or office.

SERVICE APPOINTMENT

XTIME

 

XTime users can incorporate your service scheduling capacity into your driver capacity (and TSD’s loaner capacity) for maximum protection and accuracy on your pick-up and delivery availability. The integration also includes “pushing” appointments into the XTime system when service pick up trips are scheduled for simple, one step, data entry.

PAYMENT

CENPOS

 

Payment integration with CenPos powers the service check out process. Consumers receive a text message, inviting them to review their bill. Customers can choose their delivery option during review and checkout (in store, Shuttle OnDemand or concierge delivery) and pay for their services within one “Amazon” like check out flow.