Recall completions are tough. Customers don’t view them as a priority and often don’t realize the safety risk involved. RedCap Recalls offers the most convenient way for customers to complete their recall service.
Give your customers the option to service without visiting the dealership.
Connect Redcap Recalls to your existing marketing campaigns. A simple “book now” link can be added to any digital marketing campaign.
RedCap Recalls automatically routes the customer’s order to the correct location for fulfillment. Drivers associated with the location are automatically notified of the order based on real time availability.
Our just in time survey collects valuable feedback on the concierge pick up service.
Take control of your loaners using pick up and return. You decide the pick up times and you recover the loaner when the service is complete.
Let customers use Lyft instead of a loaner for their recall service. Our system manages Lyft credits, usage rules and expirations dates.