It’s no secret today’s customer doesn’t have the time to spend servicing their vehicle. “Bring it to me” is the new consumer expectation and a consumer’s time is the new currency. Offering modern service solutions is proven to retain and win back customers, increase service drive and loaner efficiency while increasing profitablity.
Easily offer a modern consumer experience that compliments your brands objectives. Our compete turn key program is tailored to work within your service drive’s process, delivers an experience to your customers that you design, and is proven to scale across your customer base.
Looking for a loaner alternative? Our Service Shuttle works with Lyft to pick up customers form the waiting room and brings them back once the vehicle is ready. Service Shuttle reduces the strees on loaner fleets, replaces current loaner assets and expesenses and works with your DMS for RO linking and
Service pick up and delivery is much more than simple logistics. It’s about deliverying the right experience for your brand – every time. Our Experience Manager ensures your consumers experience pick up and delivery using your unique process.
Scalable pick up and delivery solutions require scalable workflows. Our platform includes integrations from DMS providers, service schedulers, loaner management applications, ride sharing services, website providers and more.
It’s hard to get customers in the service drive for recall repairs – they simply don’t have the time. Our Concierge Pick Up & Delivery programs bring recall vehicles into your service drive while the customer carry’s on with their day. Safer vehicles, higher RO profitablity, happy customers – the way recall resolution should be.
Whether your staff is booking the pick up appointments, or your customers are visiting your website, DMS appointments are automatically added through our certified DMS integrations. Appointments added are then automatically add to popular service scheduling calendars.
Upgrade your website with a simple concierge pick up booking page. Complete with your booking rules and restrictions, customers can self service online with a form that is much easier than traditional service scheduling tools. Concierge pick up appointments are pushed to popular DMS providerd using our certified DMS integrations.